Universal Design
Accessibility Statement
OFFER-HUB is committed to ensuring digital accessibility for all users, including those with disabilities. We continuously work to meet WCAG 2.1 Level AA standards.
Last updated: May 27, 2026
WCAG 2.1 Level AA Target
We are committed to achieving Web Content Accessibility Guidelines 2.1 Level AA compliance — the industry standard for web accessibility. This standard ensures our platform is usable by individuals with vision, hearing, motor, and cognitive impairments.
Known Limitations
Some PDF documents, third-party integrations, and real-time data visualizations have limited accessibility support. We're actively working on remediation with scheduled improvements through Q3 2026.
Report Accessibility Issues
Encountered an accessibility barrier? Email support@offerhub.io with details about the issue. We respond within 2 business days and work to resolve problems as quickly as possible.
Accessibility Features
We provide multiple accessibility features to ensure all users can interact with OFFER-HUB effectively.
Vision Support
- ✓Screen reader compatibility (NVDA, JAWS, VoiceOver)
- ✓High contrast mode support
- ✓Alternative text for images
- ✓Text sizing and zoom support
Motor Control
- ✓Full keyboard navigation
- ✓Focus indicators for keyboard users
- ✓No time-limited interactions
- ✓Large click targets
Hearing Support
- ✓Captions for video content
- ✓Visual alerts for audio notifications
- ✓No sound-only instructions
- ✓Text transcripts available
Cognitive Accessibility
- ✓Clear, simple language
- ✓Consistent navigation patterns
- ✓Logical heading structure
- ✓Multiple ways to find information
Report an Issue
Have you encountered an accessibility barrier? We want to know! Please report it using any of the following methods. We respond within 2 business days and prioritize accessibility improvements.
Primary method for detailed accessibility reports
support@offerhub.io
Telegram
For users who cannot use email
@offer_hub_contributors
Discord
Community support in #support channel
OFFER-HUB Community Server
GitHub Issues
For technical accessibility problems
Label with 'accessibility' tag
What to Include in Your Report
- • Description of the accessibility barrier
- • The page or feature where you encountered the issue
- • Your browser and assistive technology (if applicable)
- • Steps to reproduce the issue
- • The specific WCAG criterion that appears to be violated (if known)
Conformance Status
Target Level: WCAG 2.1 Level AA
We are committed to achieving and maintaining compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. This is the industry-recommended conformance level and covers accessibility for individuals with vision, hearing, motor, and cognitive impairments.
Last Full Audit
April 2026
Next Review
October 2026
Known Limitations
PDF Documents
Some older PDF documents may lack proper accessibility tags. Remediation: Q3 2026
Third-Party Integrations
Payment processors and analytics tools may have limited accessibility support. We work with vendors to improve this.
Real-Time Data Visualizations
Interactive charts on dashboards may need enhanced keyboard navigation. Remediation: Q2 2026
Video Content
Archived videos may lack captions. All new videos include captions; existing ones updated progressively through Q3 2026.
Legal Compliance
OFFER-HUB complies with or works toward compliance with the following accessibility standards and regulations.
WCAG 2.1 Level AA
International web accessibility standard recommended by W3C
EU Web Accessibility Directive
Applies to public sector bodies and certain private entities in the EU
Section 508 (Rehabilitation Act)
Applies to US federal agencies and contractors
ADA (Americans with Disabilities Act)
Applies to covered entities in the United States
AODA (Ontario Accessibility Law)
Applies to organizations in Ontario, Canada
Industry Best Practices
We follow accessibility guidance from organizations like IAAP and 18F
Questions About Accessibility?
Our team is here to help. Contact us with any accessibility concerns or suggestions for improvement.
Email Support